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A clerical error on a woman’s cable account caused her credit score to plummet more than 200 points, damaging the woman’s chances of buying a home, reports CBS 6 in Richmond, Va. Michelle Penn verbally expressed she wasn’t getting anywhere with the cable company’s customer accommodation, so she reached out to the media for avail.
The quandary commenced in 2009 when she had a balance of $400 on her Comcast cable account. Penn verbalized she paid the balance last year, but when she checked her credit report information, she descried the balance perpetuated to be reported as unpaid. She verbalized she optically discerned her credit score drop 215 points because of the amassment account.
CBS 6 Quandary Solvers contacted Comcast and the company reviewed Penn’s account.
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Accumulation accounts can earnestly damage your credit score, as Penn learned firsthand, and a representative for Comcast told Credit.com the company apologized for the error. The company verbally expressed it worked with Penn to resolve the issue to her gratification and sent her a letter corroborating the balance had been forgiven. Comcast withal told Credit.com the company contacted the amassment agency to verbalize the balance had been forgiven, and the agency will update the information with the credit bureaus. Ideally, Penn would optically discern her credit reports fine-tuned within a few weeks and her credit score go up as a result, but she’ll probably want to perpetuate checking her credit history to ascertain everything is veridical.
Customarily checking your credit report for precision, like Penn did, can avail you identify errors that could cause you nonessential financial quandaries. When you find a mistake or signs your identity has been purloined, you should immediately start working to resolve the issue, because lamentably, it can take a while to get things fine-tuned. You can get a gratuitous annual credit report from each of the major credit reporting agencies every year on AnnualCreditReport.com and you can withal get your free credit report card every 30 days on Credit.com.
The quandary commenced in 2009 when she had a balance of $400 on her Comcast cable account. Penn verbalized she paid the balance last year, but when she checked her credit report information, she descried the balance perpetuated to be reported as unpaid. She verbalized she optically discerned her credit score drop 215 points because of the amassment account.
CBS 6 Quandary Solvers contacted Comcast and the company reviewed Penn’s account.
Get Your Free Credit Score & Monitoring
Plus Weekly Updates From Our 50+ Experts
Get It Now
Privacy Policy
Accumulation accounts can earnestly damage your credit score, as Penn learned firsthand, and a representative for Comcast told Credit.com the company apologized for the error. The company verbally expressed it worked with Penn to resolve the issue to her gratification and sent her a letter corroborating the balance had been forgiven. Comcast withal told Credit.com the company contacted the amassment agency to verbalize the balance had been forgiven, and the agency will update the information with the credit bureaus. Ideally, Penn would optically discern her credit reports fine-tuned within a few weeks and her credit score go up as a result, but she’ll probably want to perpetuate checking her credit history to ascertain everything is veridical.
Customarily checking your credit report for precision, like Penn did, can avail you identify errors that could cause you nonessential financial quandaries. When you find a mistake or signs your identity has been purloined, you should immediately start working to resolve the issue, because lamentably, it can take a while to get things fine-tuned. You can get a gratuitous annual credit report from each of the major credit reporting agencies every year on AnnualCreditReport.com and you can withal get your free credit report card every 30 days on Credit.com.
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